Customer Testimonials
Fantastic dealership fantastic people. Honest to goodness honest the goodness honest. And Melanie oh my goodness Melanie is exceptional. I'm not only bought a car from her I would buy a house from this lady. She is outstanding..
Rocco was great and the dealership as a whole made my buying experience very pleasant.
Melanie was a great helping us purchase my first Jeep Grand Cheroke, the car is amazing exactly what I was looking for. She was great helping us negociaye the best price and finance options. Also, traded in my old car, all that with a beautiful smile and great conversation. I feel really happy not only with my Jeep but with the dealer, the finance manager and Melanie 🙂 I recommend her 100%
Excellent staff very friendly and knowledgeable I would recommend them to everyone you won't be disappointed!
This dealership was a pleasure to work with; they were professional, first rate, honest and downright pleasant to work with.
Purchased my second car from Branhaven last week. Matt and Steve made the process quick and easy. I would definitely recommend them to anyone looking for a new car.
Melanie was such a fantastic help, not only was she super knowledgeable with any questions or concerns I had but also responded immediately. I will 100% return to her for my next purchase.
Branhaven Chrysler Dodge Jeep & Ram made purchasing my new Ram 1500 easy. Specifically, Melanie Pagano was very responsive to my questions/concerns, and she followed up without any pressure.
New to Branhaven operation. A favorable impression thus far. Very pleasant, knowledgeable staff. That goes a long way to keeping customers. Thank you!
My recent buying experience with Branhaven was exceptional from start to finish. The sales team, particularly Danny,(Despite, being a new salesperson) was incredibly knowledgeable, beyond patient, and genuinely focused on finding the perfect fit for us. I did not feel pressured or rushed into making a decision. The entire process was transparent and very efficient. I believe Branhaven is customer focused before anything else. I got a great car at a fair price. I will absolutely buy from them again. Unfortunately, I can’t remember the finance guy’s name but he was top notch service too!
Our experience at the dealership was quick and painless. Melanie made it a very pleasant transaction!
Melanie Pagano was very helpful with the purchase of our 2018 Legacy. Her customer service was top notch. She was knowledgable about the vehicles and her wonderful personality made the whole buying process so enjoyable. We would definitely go back and do business with Melanie again!
We had an awesome experience with Melanie, she was great! No pressure, very knowledgeable and the process went very smooth. This is our 4th vehicle we have purchased and we believe that this dealership is the best in Connecticut, we travel from Litchfield county.
My wife and I had a great experience with Melanie while leasing our 2024 Jeep Wrangler. She was extremely accommodating from start to finish and made what can be a tedious process very easy. We are also extremely pleased with the new 2024 Jeep we received, particularly considering the recent upgrades from the 2021 Wrangler that we had prior. It drives terrific and is extremely comfortable. The side airbags were a great addition.
Such a great experience. I know nothing about this business and it was so reassuring to not feel like I had to worry about being taken advantage of.
Branhaven Jeep Service Department is the best! I have been a customer since 2005. Great service, friendly and knowledgeable staff, great prices. I highly recommend!!
Melanie was extremely helpful in my car search. She was knowledgable, answering every question I had, quick to respond, and never made me feel pressured. I highly recommend visiting Melanie and Branhaven!
Melanie was an exceptional sales member who did not pressure us, and took the necessary time to answer all of our questions. I highly recommend Melanie to anybody Looking to purchase a new vehicle!
I have leased two vehicles over the last three years from Branhaven. My overall experience with the dealership was fantastic. I would like to mention my sales rep MELANIE PAGANO as a reason I returned for my second purchase. She takes the time to make sure that you’re getting exactly the vehicle you want for the payment you can afford. She very patiently answers any questions you may have during the buying process. I highly recommend anybody going there in search of a new vehicle ask for MELANIE personally you won’t be disappointed
Nicole and all the staff at Branhaven were a pleasure to work with. We ended up purchasing a truck from out of state and Nicole made the process effortless. Great communication, punctual responses and an overall wonderful attitude. Upon arriving at the dealership, we dealt with Rocco for the actual sale and immediately felt like family. Jonathan whom handled the paperwork made you feel like his best friend. I have a wonderful experience at their dealership and would not hesitate to do business with them again.
Bought our second car from Melanie, she’s fantastic, no problems with her. Jonathon however, should stop making promises he can’t keep. My mother, who made a deal for a car $27,000 out the door, and Jonathon tried to sell her overpriced GAP insurance when she put $10,000 down in cash. She refused GAP insurance, next thing we know, after refusing the significantly overpriced GAP, we go to sign the papers and Jonathon made the car $28,000 out the door. He took advantage of a Ukrainian refugee, who does not speak English well, my beautiful mother, and robbed her of a $1,000. What ... Read More DealerRater - Nov 8, 2024
Brandon did great job from start to finish. This is the 3rd vehicle I have Bought from Brandon
Awesome service and sales. Finance was also great. Anyone ask me to recommend a dealer ship I will send them to you.
Anthony J sat down with me & listened to everything I wanted in my new jeep. He found exactly what I wanted & I didn’t have to wait. Great dealership with amazing service! Thank you Anthony.
Excellent relationship with Branhaven from start to finish from the time I purchased my jeep in 2018 through today. On top of their game, communicative, friendly, thorough, wonderful and every which way!
Melanie was great and made the whole process so enjoyable and found me a wonderful vehicle.
Dealership was clean all personnel were pleasant. My salesperson, Melanie Pragano was excellent to work with. She was accommodating, knowledgable & patient. She was also very pleasant & not pushy. She answered all my questions & went over the car in detail with me. I would recommend anyone interested in purchasing a Jeep to work with Melanie.
I was there for oil change and check up. Everything was done and completed, and a reasonable amount of time and everybody was very pleasant to talk to answered the questions.
I went to Branhaven today to discuss my end of lease options. A salesman, by the name of Rocco Candela, pleasantly greeted me, answered all my questions, and explained all my options concerning my end of lease, happening in 3 months. I have to decide on my next move, but I already know that Branhaven and Rocco Candela will be the ones that I will be dealing with. Rocco was just a pleasure to speak with and very knowledgeable. Thank You Rocco !!!
VERY enjoyable experience with my new Jeep purchase. Excellent customer service, really listened to my needs and went the extra mile to work out terms. I AM especially thankful that they were so extremely respectful of my time. I’ve made many car purchases over the years but this one was the best experience of all.
Outstanding customer service, trustworthy and Super-friendly staff! Went out of their way for me! Highly recommend!
Brandon was extremely helpful during the car buying experience. He did a great job and I am so happy with my jeep.
Anthony is professional and consultative. If you want to have a good experience buying a car ask for him
Excellent customer service. Jonathan and Brandon were very helpful . They know every detail and listen to your needs
Nicole, Rocco, Jonathan and Rob were outstanding! Between the family atmosphere, the stellar customer service and the deals why would I go anywhere else!
Melanie is great! Wonderful customer service and knowledge of the process. I highly recommend her!
Professionally run dealership with the main focus on the customer and their needs. Always an excellent and pleasant experience here. I have bought 5 vehicles from Rocco. He is genuine and always has your best interest at hart. He is very thorough and determined to provide top notch customer satisfaction, for the buyer.
They are amazing Great customer service. Would highly recommend them. Very friendly and efficient.Always a great experience there.
Rocco was so helpful in finding me my wrangler. Got me exactly what I was looking for and helped me throughout the whole thing. His commutation was top notch and was one of my favorite factors. Thank you rocco, can’t wait to buy again from you!
Rocco is the best! Always kind, consistent, and determined to give you the best experience! He makes buying a car enjoyable!!
If you’re looking for great customer service and a good car shopping experience without the pressures and anxiety that comes with buying a car, Rocco Candela is your go to guy! He’s very knowledgeable and friendly! Branhaven is lucky to have him and you will be too.
I have owned many jeeps over there years, purchased them from different dealers. This is my second jeep from Branhaven. My experience at Branhaven was unlike any other dealership I’ve been. The staff is absolutely top notch! Not only are they friendly but so knowledgeable. And the dealership itself is spotless! I not only left with a new car that I love, I made some new friends.
Bought my last three cars from Branhaven. Good service and friendly staff. I felt good dealing with them.
Clean, Fast and friendly. The check in process is super smooth and they keep you informed throughout.
From sales to financing to service, each department is well run and truly cares about what’s most important, the customer.
I was impressed with the level of service offered by the service department. They had me in and out for my first scheduled service visit and everyone is very friendly.
They dis call me and let me know car was sold. For that I appreciated the gesture.
Best Service Department! Friendly, Knowledgeable Staff. Quick service & very trustworthy. Highly recommend, you will not be disappointed!
Second car I buy from Anthony and I’m sure there’s many more to come! Very professional, respectful and friendly! Best salesman I’ve seen in years! Keep up with the good work
Rocco was great! Very knowledgeable and friendly, no pressure at all. Great experience would definitely recommend
Have been a customer for 25+ years and wouldn’t go anywhere else. Recommend to everyone I know
Amazing experience from the time I walked in to the acceptance of my new truck. Anthony is the best salesman ever he is a must vist.
Best service very nice people. No waiting too long. Everything perfect I will recommended to my friends this dealer
Excellent service and attention. Was kept informed the entire stay. Service persons were all very nice.
Great service the guys were able to take me as walk in with no appointment
I was well taken care of in the new car process for the third time at Branhaven. Brandon is fantastic and I couldn’t be happier with my experience!
Kind and helpful! Highly recommend. Thank you so much for my awesome car and for all of your expertise.
Good service convenient reliable . Would recommend their service. Service performed in a reasonable amount of time. Explained future maintenance that would be needed.
Anthony my salesman was great! He understood what I wanted and he delivered and more. Everyone was a pleasure to work with! A wonderful group! A very comfortable experience from 1st contact thru finance(Anthony) and driving away with jeep. Never once did I feel pressured or not given all the information straight forward. Branhaven will see me on my next vehical purchase. So will Anthony. Great job!!!
Great experience with BranHaven and Anthony! He helped me purchase my first Jeep. Very knowledgeable on the model and was extremely thorough on explaining all of the features of the vehicle, as well as answering many of my questions.
Nicole was great to deal with. Sh was always available with questions that we had. It was a great experience I highly recommend her to anyone looking for a vehicle on line
Brandon and Bill were excellent partners in my purchase. I was working with 3 different dealers and Branhaven was hands down the best one of them all and easily won my business and will continue to get my business. I’ve had 9 Rams and 14 Mopars overall so far and I am looking forward to working again with the good folks at Branhaven again in 42 months for #15!
Attention to details, courtesy and customer needs are amazing! I felt like I was Royalty!
I just purchased a third car from Branhaven Jeep. That it's a third purchase speaks for itself. The salesman, Matt Cestaro, was both professional, knowledgeable and friendly. Purchasing a car isn't something I do often, so I appreciated Matt's well-timed follow-up calls. Altogether, this was a pleasant transaction. If you are looking for a new or used car, begin at Branhaven
Always friendly and attentive service by all in the service department. I would recommend to anyone.
Anthony is a very knowledgeable, confident and a pleasure to work with and will send him referrals
Since I purchased my 2019 Ram 1500, Branhaven has been the best dealership that I have ever done business with. I got an excellent deal on my truck, and have always been treated with courtesy and professionalism by everyone at Branhaven. No one looks forward to bringing their vehicle in for service, but Branhaven makes it a pleasant experience. I had Geron in the Service Dept, who kept me informed throughout the servicing of my vehicle, and Rolland who performed the service. Both pleasant men to work with. My vehicle was repaired quickly and at a fair price. I would not hesitate ... Read More DealerRater - Sep 30, 2023
It was my first time buying a car and I didn’t know what to expect. I walked into the dealership and was greeted by Nicole. She answered any questions I had about the cars I was looking at and made my decision so much easier than I thought. She even took the time and helped me with financing, showing me exactly how much I was going to pay per month. No lies no bait and switch everything she said was truthful and she genuinely cared that I had the best possible experience. 5 out of 5 stars!
Great service always at branhaven, quick and easy and very responsive. Would never go anywhere else
Would highly recommend Anthony as a sales representative. The entire staff was amazing and this had to be one of the best car buying experiences we have ever had. Thank you!!
Amazing Service Department! Cheryl is great! Friendly, knowledgeable and great service too. I would highly recommend Branhaven Jeep.
Great service department. Very friendly and courteous. Quick service and they really care about your car.
Anthony was so patient when I didn’t know what I wanted. He took his time to explain everything and was willing to help with anything!! He’s the best!!
Great service department. Very friendly and courteous. Quick service and they really care about your car.
The service department and Chad are the best. Always satisfied every time I bring my SUV for any type of work.
Being able to do everything over the phone made it such an easy experience and made the turn around so quick!
Great service. Courteous employees. Scheduling was easy and timely. Work was completed as directed. Totally satisfied.
During my routine oil change the mechanic found that the radiator on my 2017 Jeep Grand Cherokee was leaking and the back brakes were down to the limit and needed replacing. Geron, The service advisor was able to get me in before our vacation to Georgia. We were planning to use the car to drive down there and thank goodness that Geron was able to get me in before the trip. Everything went well and we had no worries of breaking down or failing to stop. Top notch team all the way!
I came in to Branhaven CJDR as a recommendation from my friend who also bought a car from here. She recommended the brand specialist “Jacob”. She couldn’t have been more accurate about his knowledge of the product and his sincerity throughout the process. I am very pleased with my experience and will be recommending everyone I know to Branhaven!
Pleasant experience, Jacob is wonderful in sales. Very knowledgeable and understanding of my situation. Pleasure to work with.
Excellent service from Anthony and the team. It was a very positive experience. Will be back.
The dealership cares about their customers both in sales and service. The are always helpful.
I came in just to look and ended up falling in love with the Jeep, my salesman "Jacob" was excellent. I felt the whole time like he was working hard for me, not just to "get the sale" but to make sure all my needs were understood and I had everything I wanted. 10/10 Reccomend
I worked with Jacob as my main point of contact, he understood me completely and always stayed true to his promises throughout the car buying process, will be back again to buy my next one from him
Great service and experience! Mel makes it easy and understandable. Highly recommend using Branhaven Jeep
Very organized and professional. This dealership operates like a well oiled machine. I appreciated their process start to finish.
great! awesome sales women, goes above and beyond for her customers to ensure they are happy
Rocco was awesome. Knowledgeable about the vehicle, totally transparent on buying process, and no games
Most Efficient car buy process I have ever had! rocco is the best will treat you like a human being and is the furthest thing from pushy Thank you Rocco
My salesman Rocco Candela was excellent and extremely friendly. He was on top of the entire deal and made my purchase very easy. Jonathan Minichino finance made the process stress free with no pressure. This is a great dealership that I actually traveled over 75 miles to make this deal because of Rocco and everyone at Branhaven. Very clean dealership with an excellent staff. I will see you for the next one Rocco. Thanks again. Matt Sanders
Rocco was the best! He worked very hard to find the right Jeep for me with the exact equipment I was looking for. He kept me informed throughout the process and was an absolute pleasure to work with. I highly recommend Rocco for all your Jeep needs!
Excellent service. Good communication. Done in a certified and timely fashion. Cost was fare . Overall experience outstanding. Christopher Severino Shoreline Masonry Inc.
Everyone was very professional in the process of purchasing my truck. Service department was a little slow due to lack of staff but overall very good. Bill who helped me out with my purchase was patient with me when asking the situation with a repair in the truck before purchasing it. Jon who took care of the financial part was very professional and helped out with a warranty issue.
Jacob was a pleasure, understood all my wants and needs, no pressure, very knowledgeable, will absolutely see him again the next time I buy a car
Nothing but the best service hands down. Honest, not pushy, easy going sales. I will not shop at any other dealership unless Rocco moves to a different one. His commitment to customer service is second to none. Rocco is the man!
I was treated with nothing but respect and didn't feel as though I was being rushed in to anything. It was a wonderful experience and I would recommend Rocco to ANYONE who is looking for a great vehicle. A+++
I received an email with an offer for my vehicle from Branhaven Jeep. Did a little research on my trade in value. Decided to walk into to dealership to see if they could help me trade up. Salesperson was amazing, no pressure and very patient. She offered me all the incentives and discounts available. The purchase was complete and I drove my new vehicle home the same day.
Melanie was amazing. She was helpful and accurate with everything that was asked. No surprises with this one. I would recommend her to anyone who’s looking for a car with a no nonsense dealer. Thank you again for you help.
Always a great experience at Branhaven when I get my car serviced. Everyone is friendly and never have to wait long. Love it!!
It was a pleasure to deal with the sales woman Melanie, the dealership delivered my car at my home made it very convenient for me. I highly appreciate it.
