Customer Testimonials

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DealerRater Feb 2, 2023

Quick and easy. They had the jeep I wanted, we negotiated to a reasonable degree and then I went and bought it then picked it up. Melanie was great, the facility was clean, it worked out and I'm happy with the experience.

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DealerRater Jan 31, 2023

What a welcoming friendly clean dealership. Everyone was very helpful especially Melanie Pagano who help me get my new Grand Cherokee Altitude. She listened to all of my requests a concerns a wants. Made it all happen!! Would highly recommend to everyone who wants a new car.

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DealerRater Jan 27, 2023

The dealership is beautiful, with friendly staff, complimentary refreshments, and a very large inventory of new and used vehicles.

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DealerRater Jan 27, 2023

We walked into Branhaven very desparate and seriously in need. Melanie and Steve did their best and got us into a vehicle. Thank you guys so much. I’m driving with confidence.

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DealerRater Jan 25, 2023

Chris Carriuoli did a fantastic job with our sale we r very happy with r purchase and would diffidently use him again he did as promise

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DealerRater Jan 24, 2023

Branhaven is the best! Melanie went above and beyond to make this a great experience for us!

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DealerRater Jan 24, 2023

Melanie was professional and kind, she made me feel comfortable and answered all my questions.

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DealerRater Jan 21, 2023

Easy and hassle free buying experience. Chris is a great salesman to work with. He made the whole process easy and comfortable.

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DealerRater Jan 15, 2023

Melanie was wonderful!! My first time buying a new jeep and also leasing. I had a lot of questions but she answered all of them and explained everything so well. She made the entire experience an exciting one!!

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DealerRater Jan 12, 2023

Melanie and the rest of the team are a pleasure to deal with; they were accommodating to my work schedule making the whole process run smoothly. It was an easy hassle free experience 10 out of 10 would tell a friend.

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DealerRater Jan 9, 2023

Melanie was so helpful and friendly! She made my car shopping experience so easy and I left there with exactly what I wanted for the price point I wanted to be at. I look forward to working with Melanie again when my lease is up.

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DealerRater Jan 9, 2023

Melanie was extremely professional yet down to earth. She listened to all my concerns and addressed them. Purchasing this vehicle was one of the easiest purchases I have made. She deserves all the accolades and bonuses your company can bestow.

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DealerRater Jan 9, 2023

The dealership is clean and inviting. Melanie is super welcoming, knowledgeable, and caters to her customers. She led us through the process and made us feel like we were her top priority.

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DealerRater Jan 9, 2023

I purchased a RAM Truck from Branhaven and I had a great experience. Melanie, the Sales consultant did an excellent job!

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DealerRater Dec 30, 2022

Service was very professional, easy to make an appointment. The car was ready on time with no problems.

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DealerRater Dec 30, 2022

Excellent experience!! Quick, easy and very knowledgeable staff. Great deal on our Jeep and would highly recommend this dealership.

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DealerRater Dec 30, 2022

Have been going to Branhaven for years! Bill and Anthony are great! 10/10 recommend!

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DealerRater Dec 29, 2022

Rocco take care of me trade in minutes i got the best price and hot my new challenger in one hour i am coming back great dealer great salesman

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DealerRater Dec 21, 2022

Anthony was great and one of the main reasons I bought my new Ram there. I compared many dealers, he was the most knowledgeable and offered the best package for the price. The group as a whole was not pushy at all. Right down to the finance manager explaining all options it was a great experience. Kerry

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DealerRater Dec 15, 2022

Would highly recommend Branhaven Jeep as the are definitely the best Jeep Chrysler Dealership in the state of Connecticut

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DealerRater Dec 6, 2022

I bought my Jeep at Branhaven Jeep seven years ago and have always had them service my Jeep. I have never been disappointed and appreciate their quality workmanship abc friendly treatment.

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DealerRater Nov 17, 2022

Nicole and Rocco played an instrumental part of my car buying process. From the first interactions with Nicole online to Rocco‘s in person enthusiasm it was seamless and with ease. I will forever be buying my Jeeps from Branhaven. They treat you like you are family and both went above and beyond!

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DealerRater Nov 13, 2022

Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler and always took time to answer all my concerns

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DealerRater Nov 11, 2022

First time at branhaven jeep, I scheduled a 30k oil change online and was able to have my 30k service the same day while waiting; quick service and reasonably priced!

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DealerRater Nov 4, 2022

The service manager took care of us like family He followed up with phone calls and had our vehicle ready on time

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DealerRater Nov 1, 2022

I made an observation weeks after a routine service and brought it to the attention of the service manager who kept his word and ensure it was completely resolved upon my next service. I would highly recommend this dealership for doing business as they have demonstrated that customer satisfaction comes first

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DealerRater Oct 26, 2022

Friendly and professional! Rocco was the best sales person. He worked on my schedule and timing. Would definitely recommend him and Branhaven to anyone looking for a new vehicle!

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DealerRater Sep 29, 2022

Great people and commitment to service. Dealt with Anthony and Jonathan who couldn't have been any better. Highly recommend this dealership for your next vehicle.

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DealerRater Sep 23, 2022

I recently bought a jeep from here. Our salesman Anthony Janiszcak was the best. He was very helpful and patient and just a kind person. The finance guy Jonathan was very informative and kind. This has been my best dealership experience EVER!!! Just an over all pleasant, excellent experience. I will be buying all of my future vehicles from here. I will also be recommending this dealership to everyone I know!!! If I could rate it higher then five stars I definitely would. Thank you for such a wonderful experience!!!

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DealerRater Sep 18, 2022

Very helpful in all aspects of the car buying process. Was very patient and friendly.

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DealerRater Sep 16, 2022

I have purchased 8 vehicles from Branhaven in the past 6 years. The customer service has been exceptional each and every time. I can't say enough good things about Steve, Carlos and the rest of the team. The entire experience from test driving, to purchasing and servicing is nothing short of excellent.

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DealerRater Sep 12, 2022

Dealership is my go to for maintenance and repairs for my Challenger. Sam is courteous, professional, and always very helpful. I always have a pleasant experience when I visit.

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DealerRater Aug 5, 2022

Great service, very courteous and highly professional. Convenient location in Branford. Top notch! Will be back again!

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DealerRater Jul 13, 2022

I don’t need 15 words to describe this dealership in my experience dealership was superb my dealing with Steve and Matt were outstanding met all of my needs. NO. BS.

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DealerRater Jul 12, 2022

Very helpfull and he stayed on top of everything. If I buy my next car from Branhaven, I would definitely ask for him.

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DealerRater Jul 12, 2022

Nicole was absolutely incredible. She went above any beyond to make sure I was happy every step of the way in discussing the deal. Nicole was on top of everything and was the most professional and communicative person I have ever worked with at a dealership before. A+ all the way and would not hesitate to work with Nicole and her team again.

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DealerRater Jul 9, 2022

Very professional and friendly. Accommodative and honest. Was a pleasure dealing with such a knowledgeable staff

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DealerRater Jun 24, 2022

I have purchased many cars and only maybe three that I can think of were low stress. My experience with Branhaven was certainly one of them. From start to finish it was completely painless. Jacob the salesman was great , easy to talk to and knowledgeable. Steve in finance was also a pleasure. Everything happened exactly as he said it would, no Last minute surprises like most car buying experiences I’ve had. It’s not the closest ram dealer to me but it’s the only one I will shop at in the future.

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DealerRater Jun 21, 2022

Although I waited much longer than anticipated for my new car ( delays not due to the dealership) they went above and beyond to make things happen and keep me informed. Super friendly, helpful and professional. Highly recommend.

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DealerRater Jun 19, 2022

Everyone at the dealership treats you like family,Sam in the service dept always follows up with is refreshing in this day

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DealerRater Jun 16, 2022

Had to bring my 2017 Grand Cherokee in for service. Kurt Katona and the boys took great care of me. When it was done Kurt even drove the jeep to the door so I didn’t have to search for it. Great job guys!

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DealerRater Jun 16, 2022

BranHaven has been my go to facility for years, for all my service needs. Sam and Mr. Allison in the service department are second to none and I have recommend to Dodge/Chrysler on several occasions that their service center be a training model for the rest of the state.

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DealerRater Jun 15, 2022

Brought my JGC for its oil change. Everyone was very helpful. Answered my questions. I was there about an hour. Great experience.

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DealerRater Jun 1, 2022

This entire dealership was delightful, helpful and knowledgeable!! Rocco was the bomb! I would 100% use this dealership and Rocco again. Thank you Al and your team!! Btw I LOVE MY BEAUTIFUL WRANGLER

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DealerRater May 31, 2022

I had a great experience working with Rocco. I found the exact car I wanted and Rocco provided excellent customer service during the process. I highly recommend Rocco to anyone looking to purchase a vehicle at Branhaven Jeep.

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DealerRater May 23, 2022

When it came time to upgrade my current vehicle I quickly remembered the excellent service provided by Branhaven Jeep staff. I quickly called Matt Cestaro who has amazing people skills. Matt heard what I was looking for, when I needed it by and what I can afford and without trying to up-sell or change my mind, he had a test drive vehicle ready minutes after showing up to the dealer. He introduced me and my wife to Jonathan Minichino who made the finance portion of the transaction the most enjoyable as we exchanged multiple life events and truly making his ...

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DealerRater May 20, 2022

Jacob was awesome! I’d buy another car from him! Everyone was great from the smiling and helpful receptionist to the young man who handled our financial part (forgot his name has twin babies), to the people who detailed my Jeep behind the scenes!! This is my 3rd Jeep from Branhaven, only the best!

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DealerRater May 19, 2022

It was pleasure dealing with Jacob. His knowledgeable of the cars, attentiveness to my needs, and exceptional communication skills made my shopping experience smooth and enjoyable.

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DealerRater May 18, 2022

I dealt with Jacob S & his manager Carlos. Both who were very patient, helpful, friendly and above all professional. They made the entire process of getting a new car very easy

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DealerRater May 6, 2022

Matt is very honest and not pushy, makes a car buying experience enjoyable! Won’t trust anyone else to purchase a car from.

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DealerRater May 5, 2022

We know you are there when we NEED you , Thank You for all your help.

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DealerRater Apr 26, 2022

It was the most pleasant experience buying from this dealer. Little Anthony was a super, helpful, knowledgeable sales person and Jonathan in finance was awesome to work with, being helpful, knowledgeable and no pressure. (It was worth driving 2 hours to get to them from NY. I would highly recommend this dealership to anyone. I love my new car!!

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DealerRater Apr 22, 2022

Bought a 2019 Ram 1500 from Branhaven. Internet listing was accurate and Lacey was very helpful sales rep.

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DealerRater Apr 20, 2022

Great to work with made process very easy. Highly recommended. Will definitely come back to Todd in the future

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DealerRater Apr 19, 2022

Very attentive to your needs, knowledgeable about the vehicle’s they sell. Happy to make your choice a pleasant experience. I have always had a good relationship with my salesman and service manager, also to many of the mechanics who have performed any of the small issues that have come up.

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DealerRater Apr 18, 2022

Shoutout to Brandon Greenspun! Great experience investigating a BMW on the lot. He showed me all the details on the car, including full CarFax, and how long they had the car. I was looking for some different options this particular car didn't have, so ultimately bought elsewhere, but I would highly recommend Brandon for his straightforward and laidback approach. no-nonsense, just facts. much appreciated!

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DealerRater Apr 15, 2022

Leasing a Jeep for my daughter with Jake was a very smooth and positive experience. He was very friendly and knowledgeable and made the process seamless. I would definitely recommend him!

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DealerRater Apr 12, 2022

Definetly the nicest dealership Experience I’ve had in quite a long time .I’ve been a Mercedes customer for a decade and have found most dealers sorely lacking in the customer service experience . I left Branhaven feeling catered to & The salespeople and finance manager took extra time to be transparent & explain inner workings of various financing options which gave me real peace of mind regarding some of the smoke and mirrors. I drove up from Long Island and skipped buying from 4 local dealers, and I’m happy I did. I’l bought a ram , I’ll probably ...

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DealerRater Apr 11, 2022

I cant find a better service department, Sam the service manager is the best person you could deal with.

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DealerRater Mar 26, 2022

Matt, as well as all the other employees at Branhaven, really made my car buying experience wonderful. They all were very professional and welcoming. They answered all the questions I had and made me feel comfortable! I am a very satisfied customer and would recommend Branhaven to others!

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DealerRater Mar 24, 2022

From introduction to delivery, Brandon's customer service was wonderful. He respected my time & budget. I really could not have asked for anything more. I absolutely love my vehicle and really appreciate him making buying it an enjoyable experience. Should I have the opportunity to refer him I will not hesitate.

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DealerRater Mar 22, 2022

Rocco was one of the best salesman‘s I have ever met and he’s gonna keep me informed on everything that’s going on I couldn’t ask for a better person

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DealerRater Mar 21, 2022

Melanie was super helpful and accommodating my every need at the dealership. I had initially come in to look at a trail hawk, but when that pricing wasn’t in my range she then was able to do the pricing on another vehicle in a very quick fashion. After debating for just about an hour and having left the dealership, I decided that the latitude compass that we had priced out would be the perfect vehicle for me. Upon coming back to the dealership, Melanie was able to see me right away, and help me get through the pricing paperwork ...

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DealerRater Mar 20, 2022

Melanie was attentive, delightful, helpful, cooperative and her smile was infectious. Probably overstayed our welcome, but drove off completely ecstatic. AS IT SHOULD BE!

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DealerRater Mar 15, 2022

Awesome service, great person that I was taken care by. Very great and outgoing person. Keep up the good work you deserve each and ever reward you can get!!

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DealerRater Mar 15, 2022

Great service!! Lacey was extremely helpful and informative. They made the process so easy and quick! 10 stars!

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DealerRater Mar 8, 2022

I had a great experience with Lacey Jones and Branhaven Jeep! Lacey was super helpful from the start of our engagement all of the way through the end of the sale process. She answered all of my questions and was able to help me obtain competitive pricing for my new lease. Even post-sale Lacey has made sure to check in to see how things have been going with my new car and to answer any follow up questions I might have. I will definitely be recommending Branhaven Jeep to friends and family!

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DealerRater Mar 1, 2022

Anthony was very respectful and helpful,I would definitely buy from him again.I love the truck, thanks

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DealerRater Feb 26, 2022

Seamless experience from finding the truck online through to the purchase. Everyone involved in the process was professional and helpful. After purchase my check engine light came on; Lacey and BranHaven took care of the issue causing the light with no problem.

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DealerRater Feb 25, 2022

Thank you Lacey! We purchased a Jeep Grand Cherokee L. Lacey was exceptional from the second we started this process. Very knowledgeable about all Jeep vehicles, the differences between trims as well as features between years. Felt like we were well-informed and valued throughout. Happy to be Branhaven customers!

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DealerRater Feb 23, 2022

Lacey was so easy to work with, very pleasant and professional. I would highly recommend her!

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DealerRater Feb 18, 2022

My wife and I purchased our leased vehicle due to the car buying crisis via Branhaven which we have been customers Since Rob’s parents still owned the dealership. Rob the owner is great and manages his employees very well and it shows from their non pressure salesmen, knowledgeable staff and technicians and impeccably clean facility from showroom to service dept and even restrooms. They never cease to amaze me and take the “car buying blues” out of the equation. Truly a big dealership with little dealership and small business values and morals. Their finance manager Steve Lokomski is amazing! ...

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DealerRater Feb 12, 2022

I purchased a 21 TRX. and buying experience was above expectation. Lacey Jones was the sales person and was the best. My wife felt the same. I had a deposit on a 21 Raptor from Dana Ford in Staten Island. I wound up with the TRX.and no regrets

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DealerRater Feb 8, 2022

Thank you to Melanie! She was very kind and super helpful to my husband and I! She helped us get into our dream cars!

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DealerRater Feb 7, 2022

Rocco was awesome. I have purchased multiple vehicles from him. Always goes above and beyond. Life long customer for sure

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DealerRater Feb 4, 2022

Excellent Service Team performance before, during and after my service appointment on my 2021 Jeep Compass.

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DealerRater Feb 1, 2022

Time after time for many years in both the sales and service departments, I have been treated with courtesy and my car with an equal amount of expertise. No reason to look anywhere else.

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DealerRater Jan 29, 2022

The teams at Bran Haven is the best, Carlos, Rocco, and Johnathon are friendly and they worked out the best deal possible.

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DealerRater Jan 18, 2022

I had the most pleasurable experience at Branhaven. Everyone was so nice and welcoming, professional.

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DealerRater Jan 18, 2022

I have used a different dealership sense 1999. When I got ready to purchase my new truck I made contact with Branhaven to check on inventory they had as vehicles are hard to find right now, they surprisingly had more stock then most dealerships in the areaThis dealership so far has been great I visited in person and they had what I was looking for so made my purchase that day. My sales consultant Melanie Pagano was great she listened to what I wanted and made it happen. I am very happy so far I have dealt with parts once and ...

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DealerRater Jan 11, 2022

This is my third time purchasing a vehicle from Branhaven / Brandon, each transaction was seamless with no nonsense. Brandon is very professional and tuned into what the customer wants and expects and works hard to gain your trust throughout the process. Top notch salesman that I highly recommend! Jonathan in finance was very professional and easy to work with as well.

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DealerRater Jan 5, 2022

Top notch professional professional professional professional Customer service knowledgeable professional complete detailed nothing more to say

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DealerRater Dec 20, 2021

Awesome Salesman .. professional staff .. made working with them a true pleasure .. Drove all the way from Stamford but so worth the drive .. thanks guys love my new Jeep .. Anrhony you rock !!

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DealerRater Nov 22, 2021

Anthony was a great help locating and giving me the information I was looking for

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DealerRater Nov 18, 2021

Ryan is easy to talk to , in person or by phone . Takes the extra step to help you finding what you need for the numbers that you looking for !! Really recommended

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DealerRater Nov 17, 2021

Anthony is fantastic to work with! Very attentive, won’t leave you hanging, and will go above any beyond for you!

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DealerRater Nov 17, 2021

Lacey and Jonathan were awesome to work with. They were very kind, patient and knowledgeable. Extremely happy with our 2018 Chevrolet Suburban!

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DealerRater Nov 17, 2021

Super knowledgeable, helpful and easy to work with. He truly has the buyers needs and interests in mind when making sales. Highly recommend

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DealerRater Nov 17, 2021

Anthony is very knowledgeable and trustworthy.. would highly recommend him to everyone.. will definitely come to see him when I'm ready to buy another car..

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DealerRater Nov 17, 2021

From the first time I came to branhaven and met Anthony he has been an absolute pleasure to be around. It's not often that you meet someone that you feel genuinely just wants to help you. Anthony is one of those people. Countless times I have personally seen him put other people before himself to ensure they have the most pleasant experience possible. Even if you're not looking to purchase a vehicle just stop in and introduce yourself. It'll be worth the visit!

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DealerRater Nov 17, 2021

Melanie was not my original sales associate but she was absolutely amazing and took time out of her day to help me with my purchase. She knew everything in detail about the car and answered all of my questions. She made my FIRST car buying experience easy! Highly recommend!!

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DealerRater Nov 17, 2021

Anthony is a wonderful salesman and gentleman. Goes above and beyond to get you the information you need to make a great purchase. I highly recommend doing business with him.

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DealerRater Nov 16, 2021

Going into the market for a vehicle was stressful, but Melanie Pagano at Branhaven Jeep Chrysler Dodge and Ram went above and beyond to find me the car of my dreams! I will definitely be back!

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DealerRater Nov 16, 2021

Anthony is super knowledgeable and will make sure you get the best deal!! Awesome experience!!

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DealerRater Nov 16, 2021

Hard working guy! Plenty of knowledge on the subject, and would highly recommend to buy from him!

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DealerRater Nov 16, 2021

Anthony was very kind and knowledgeable! He was super helpful and made the process easy and stress free. He addressed all of my concerns that I had and was very patient. I've never bought a car on my own before so having someone as kind and helpful as Anthony as my salesman definitely put my mind at ease. I highly recommend asking for him!

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DealerRater Nov 16, 2021

Although I did not end up purchasing a car at this time, I will be back. A wonderful experience.

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DealerRater Nov 16, 2021

Anthony Janiszcak is professional, courteous, friendly, and does what it takes to make the customer happy! He comes highly recommended!

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DealerRater Nov 16, 2021

Went to check out a jeep. Although I did not purchase from them at this time I will say Anthony was stupendous. He wasn’t pushy at all and helped me come closer to my dream vehicle. He was kind, patient, and knowledgeable. I highly recommend if you stop in to request Anthony to help you with your requests because no request is too small for him.

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DealerRater Nov 16, 2021

My experience at Branhaven was great. Amazing staff who make you feel welcomed. Gina was helpful in reaching out to me when I showed interest in a vehicle and was very easy to communicate with. Johnathan was great and very easy to communicate with. Lacey Jones was amazing to work with and made me feel welcomed. She was informative but not pushy. She was straight forward. She made the experience easy. It was great working with her. Whatever I needed she answered or went above and beyond. I will definitely work with Lacey in the future as well as the ...

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