Customer Testimonials
great! awesome sales women, goes above and beyond for her customers to ensure they are happy
Most Efficient car buy process I have ever had! rocco is the best will treat you like a human being and is the furthest thing from pushy Thank you Rocco
Rocco was awesome. Knowledgeable about the vehicle, totally transparent on buying process, and no games
My salesman Rocco Candela was excellent and extremely friendly. He was on top of the entire deal and made my purchase very easy. Jonathan Minichino finance made the process stress free with no pressure. This is a great dealership that I actually traveled over 75 miles to make this deal because of Rocco and everyone at Branhaven. Very clean dealership with an excellent staff. I will see you for the next one Rocco. Thanks again. Matt Sanders
Rocco was the best! He worked very hard to find the right Jeep for me with the exact equipment I was looking for. He kept me informed throughout the process and was an absolute pleasure to work with. I highly recommend Rocco for all your Jeep needs!
Excellent service. Good communication. Done in a certified and timely fashion. Cost was fare . Overall experience outstanding. Christopher Severino Shoreline Masonry Inc.
Everyone was very professional in the process of purchasing my truck. Service department was a little slow due to lack of staff but overall very good. Bill who helped me out with my purchase was patient with me when asking the situation with a repair in the truck before purchasing it. Jon who took care of the financial part was very professional and helped out with a warranty issue.
Jacob was a pleasure, understood all my wants and needs, no pressure, very knowledgeable, will absolutely see him again the next time I buy a car
Nothing but the best service hands down. Honest, not pushy, easy going sales. I will not shop at any other dealership unless Rocco moves to a different one. His commitment to customer service is second to none. Rocco is the man!
I was treated with nothing but respect and didn't feel as though I was being rushed in to anything. It was a wonderful experience and I would recommend Rocco to ANYONE who is looking for a great vehicle. A+++
I received an email with an offer for my vehicle from Branhaven Jeep. Did a little research on my trade in value. Decided to walk into to dealership to see if they could help me trade up. Salesperson was amazing, no pressure and very patient. She offered me all the incentives and discounts available. The purchase was complete and I drove my new vehicle home the same day.
Melanie was amazing. She was helpful and accurate with everything that was asked. No surprises with this one. I would recommend her to anyone who’s looking for a car with a no nonsense dealer. Thank you again for you help.
Always a great experience at Branhaven when I get my car serviced. Everyone is friendly and never have to wait long. Love it!!
It was a pleasure to deal with the sales woman Melanie, the dealership delivered my car at my home made it very convenient for me. I highly appreciate it.
I met Melanie at the door when I arrived. We had already been speaking on the phone. I traveled 3 hours from Vermont to see the Minivan. She was so welcoming and so great. Melanie goes above and beyond to help and make you feel comfortable. I immediately new that I wanted to buy a car here and my fears were alleviated. Melanie was a very honest person. We spoke about her family and my family. She was genuinely interested in me as a person not just as a car buyer. She is so professional and very knowledgeable. I definitely give ...
Anthony was great, no pressure, personable and answered all our questions. Gave us a great deal on my Jeep even helped to set up a service appointment! Overall an enjoyable sales experience.
Melanie was pleasant and knowledgeable. She made turning in my lease and leasing a new Jeep a worry free easy experience.
Melanie was prompt, courteous and respectful of the needs I had for my new Jeep Wrangler 4XE!
I have been leasing Jeep and Dodge vehicles through Branhaven for over 30 years. Sales and Service has always been excellent.
Absolutely amazing experience extremely professional we are so happy FANTASTIC DEAL A +++ would absolutely recommend
It was a wonderful experience from start to finish. Melanie was extremely helpful and made sure that I was comfortable with all my new bells and whistles!
I had the pleasure of dealing with Anthony during my car shopping visit and I have to say he went above & beyond. He was truly like a book of knowledge! He knew the ins, outs and options of every vehicle I asked about!
You are family from the moment you walk in the door! Rocco went above and beyond to help me find my dream car twice!! Carlos worked just as hard to help us reach a payment we were comfortable with in a really difficult market! Couldn’t beat his price! Jonathan in fiancé made the signing easy and seamless!
I live in Massachusetts, 100 miles from Branhaven, nd found my challenger online. Melanie could not have been nicer as she assisted me through the long distance purchase, and it was a pleasure to me her and the friendly Branhaven team when I picked up the car. Highly recommended!
I had the best experience trading in my lease at Branhaven. Melanie P went ABOVE AND BEYOND any sales consultant I’ve ever dealt with. I absolutely love my new Grand Cherokee! I happened to pick up my car on my birthday and Melanie made sure it was extra special, complete with balloons and the most thoughtful gift! Between the ease of working with the finance department and management, they have a customer for life! I cannot say enough good things about the whole transaction, start to finish, it was fantastic!
Good dealership was still waiting for them to call me back on minor issues it's been over a month since I bought the car
Just bought my 2023 Dodge Charge RT from Melanie Pagano @ Branhaven Jeep Chrysler Dodge Ram, and I couldn't be happier. Melanie is kind, attententive, responsive and not at all pushy or overbearing...all good qualities for a salesperson, and made my car buying experience that much better. I couldn't have been happier with my purchase and with Melanie's guidance and assistance. I would definitely refer her to anyone purchasing a vehicle and will look for her specifically for my next vehicle purchase.
I have been going to Branhaven and Jeep and Chad always takes care of my vehicle’s needs. Chad is very friendly, approachable, and very professional. He is always ready and willing to help.
Melanie was attentive and very helpful! She was quick to respond and able to help me with everything I needed along the way! I purchased from out of state and she made sure everything was done so I didn’t have to drive down twice!
The sales team (especially Anthony), finance and manager were all wonderful. I definitely recommend Branhaven.
This is my first time buying a vehicle from Branhaven. This was the best experience I have ever had buying a car. Christopher made the process so easy no pressure. I felt like he cared. Even came in on his day off the day I picked up my Jeep. Would definitely recommend Chris and Branhaven.
This is the second vehicle I purchased from Branhaven. Both times Brandon made the process smooth and painless. Brandon is always great to talk to and is very helpful. Steve in finance is great as well. I will always recommend Branhaven.
I have never walked out of Branhaven feeling like I didn’t get a good deal. They have always respected my budget and worked with me so I walk out with what I need, happily in my price range. And their service is great too. I took my car for an oil change on a busy Saturday morning and was headed home within 20 min!
Great service! Knowledgeable and Friendly staff. I would highly recommend. Been a customer for almost 20 years
Brandon and Steve were so wonderful to work with! They made my experience seamless. I love my jeep renegade and I would recommend them to anyone!
Quick and easy. They had the jeep I wanted, we negotiated to a reasonable degree and then I went and bought it then picked it up. Melanie was great, the facility was clean, it worked out and I'm happy with the experience.
What a welcoming friendly clean dealership. Everyone was very helpful especially Melanie Pagano who help me get my new Grand Cherokee Altitude. She listened to all of my requests a concerns a wants. Made it all happen!! Would highly recommend to everyone who wants a new car.
The dealership is beautiful, with friendly staff, complimentary refreshments, and a very large inventory of new and used vehicles.
We walked into Branhaven very desparate and seriously in need. Melanie and Steve did their best and got us into a vehicle. Thank you guys so much. I’m driving with confidence.
Chris Carriuoli did a fantastic job with our sale we r very happy with r purchase and would diffidently use him again he did as promise
Branhaven is the best! Melanie went above and beyond to make this a great experience for us!
Melanie was professional and kind, she made me feel comfortable and answered all my questions.
Easy and hassle free buying experience. Chris is a great salesman to work with. He made the whole process easy and comfortable.
Melanie was wonderful!! My first time buying a new jeep and also leasing. I had a lot of questions but she answered all of them and explained everything so well. She made the entire experience an exciting one!!
Melanie and the rest of the team are a pleasure to deal with; they were accommodating to my work schedule making the whole process run smoothly. It was an easy hassle free experience 10 out of 10 would tell a friend.
Melanie was so helpful and friendly! She made my car shopping experience so easy and I left there with exactly what I wanted for the price point I wanted to be at. I look forward to working with Melanie again when my lease is up.
Melanie was extremely professional yet down to earth. She listened to all my concerns and addressed them. Purchasing this vehicle was one of the easiest purchases I have made. She deserves all the accolades and bonuses your company can bestow.
The dealership is clean and inviting. Melanie is super welcoming, knowledgeable, and caters to her customers. She led us through the process and made us feel like we were her top priority.
I purchased a RAM Truck from Branhaven and I had a great experience. Melanie, the Sales consultant did an excellent job!
Service was very professional, easy to make an appointment. The car was ready on time with no problems.
Excellent experience!! Quick, easy and very knowledgeable staff. Great deal on our Jeep and would highly recommend this dealership.
Have been going to Branhaven for years! Bill and Anthony are great! 10/10 recommend!
Rocco take care of me trade in minutes i got the best price and hot my new challenger in one hour i am coming back great dealer great salesman
Anthony was great and one of the main reasons I bought my new Ram there. I compared many dealers, he was the most knowledgeable and offered the best package for the price. The group as a whole was not pushy at all. Right down to the finance manager explaining all options it was a great experience. Kerry
Would highly recommend Branhaven Jeep as the are definitely the best Jeep Chrysler Dealership in the state of Connecticut
I bought my Jeep at Branhaven Jeep seven years ago and have always had them service my Jeep. I have never been disappointed and appreciate their quality workmanship abc friendly treatment.
Nicole and Rocco played an instrumental part of my car buying process. From the first interactions with Nicole online to Rocco‘s in person enthusiasm it was seamless and with ease. I will forever be buying my Jeeps from Branhaven. They treat you like you are family and both went above and beyond!
Sam in service was very professional I was from Texas and he really took care of me like I was family Branhaven has a 5 star service rating in my option Sam help me get my rental reimbursement from Chrysler and always took time to answer all my concerns
First time at branhaven jeep, I scheduled a 30k oil change online and was able to have my 30k service the same day while waiting; quick service and reasonably priced!
The service manager took care of us like family He followed up with phone calls and had our vehicle ready on time
I made an observation weeks after a routine service and brought it to the attention of the service manager who kept his word and ensure it was completely resolved upon my next service. I would highly recommend this dealership for doing business as they have demonstrated that customer satisfaction comes first
Friendly and professional! Rocco was the best sales person. He worked on my schedule and timing. Would definitely recommend him and Branhaven to anyone looking for a new vehicle!
Great people and commitment to service. Dealt with Anthony and Jonathan who couldn't have been any better. Highly recommend this dealership for your next vehicle.
I recently bought a jeep from here. Our salesman Anthony Janiszcak was the best. He was very helpful and patient and just a kind person. The finance guy Jonathan was very informative and kind. This has been my best dealership experience EVER!!! Just an over all pleasant, excellent experience. I will be buying all of my future vehicles from here. I will also be recommending this dealership to everyone I know!!! If I could rate it higher then five stars I definitely would. Thank you for such a wonderful experience!!!
Very helpful in all aspects of the car buying process. Was very patient and friendly.
I have purchased 8 vehicles from Branhaven in the past 6 years. The customer service has been exceptional each and every time. I can't say enough good things about Steve, Carlos and the rest of the team. The entire experience from test driving, to purchasing and servicing is nothing short of excellent.
Dealership is my go to for maintenance and repairs for my Challenger. Sam is courteous, professional, and always very helpful. I always have a pleasant experience when I visit.
Great service, very courteous and highly professional. Convenient location in Branford. Top notch! Will be back again!
I don’t need 15 words to describe this dealership in my experience dealership was superb my dealing with Steve and Matt were outstanding met all of my needs. NO. BS.
Very helpfull and he stayed on top of everything. If I buy my next car from Branhaven, I would definitely ask for him.
Nicole was absolutely incredible. She went above any beyond to make sure I was happy every step of the way in discussing the deal. Nicole was on top of everything and was the most professional and communicative person I have ever worked with at a dealership before. A+ all the way and would not hesitate to work with Nicole and her team again.
Very professional and friendly. Accommodative and honest. Was a pleasure dealing with such a knowledgeable staff
I have purchased many cars and only maybe three that I can think of were low stress. My experience with Branhaven was certainly one of them. From start to finish it was completely painless. Jacob the salesman was great , easy to talk to and knowledgeable. Steve in finance was also a pleasure. Everything happened exactly as he said it would, no Last minute surprises like most car buying experiences I’ve had. It’s not the closest ram dealer to me but it’s the only one I will shop at in the future.
Although I waited much longer than anticipated for my new car ( delays not due to the dealership) they went above and beyond to make things happen and keep me informed. Super friendly, helpful and professional. Highly recommend.
Everyone at the dealership treats you like family,Sam in the service dept always follows up with is refreshing in this day
Had to bring my 2017 Grand Cherokee in for service. Kurt Katona and the boys took great care of me. When it was done Kurt even drove the jeep to the door so I didn’t have to search for it. Great job guys!
BranHaven has been my go to facility for years, for all my service needs. Sam and Mr. Allison in the service department are second to none and I have recommend to Dodge/Chrysler on several occasions that their service center be a training model for the rest of the state.
Brought my JGC for its oil change. Everyone was very helpful. Answered my questions. I was there about an hour. Great experience.
This entire dealership was delightful, helpful and knowledgeable!! Rocco was the bomb! I would 100% use this dealership and Rocco again. Thank you Al and your team!! Btw I LOVE MY BEAUTIFUL WRANGLER
I had a great experience working with Rocco. I found the exact car I wanted and Rocco provided excellent customer service during the process. I highly recommend Rocco to anyone looking to purchase a vehicle at Branhaven Jeep.
When it came time to upgrade my current vehicle I quickly remembered the excellent service provided by Branhaven Jeep staff. I quickly called Matt Cestaro who has amazing people skills. Matt heard what I was looking for, when I needed it by and what I can afford and without trying to up-sell or change my mind, he had a test drive vehicle ready minutes after showing up to the dealer. He introduced me and my wife to Jonathan Minichino who made the finance portion of the transaction the most enjoyable as we exchanged multiple life events and truly making his ...
Jacob was awesome! I’d buy another car from him! Everyone was great from the smiling and helpful receptionist to the young man who handled our financial part (forgot his name has twin babies), to the people who detailed my Jeep behind the scenes!! This is my 3rd Jeep from Branhaven, only the best!
It was pleasure dealing with Jacob. His knowledgeable of the cars, attentiveness to my needs, and exceptional communication skills made my shopping experience smooth and enjoyable.
I dealt with Jacob S & his manager Carlos. Both who were very patient, helpful, friendly and above all professional. They made the entire process of getting a new car very easy
Matt is very honest and not pushy, makes a car buying experience enjoyable! Won’t trust anyone else to purchase a car from.
We know you are there when we NEED you , Thank You for all your help.
It was the most pleasant experience buying from this dealer. Little Anthony was a super, helpful, knowledgeable sales person and Jonathan in finance was awesome to work with, being helpful, knowledgeable and no pressure. (It was worth driving 2 hours to get to them from NY. I would highly recommend this dealership to anyone. I love my new car!!
Bought a 2019 Ram 1500 from Branhaven. Internet listing was accurate and Lacey was very helpful sales rep.
Great to work with made process very easy. Highly recommended. Will definitely come back to Todd in the future
Very attentive to your needs, knowledgeable about the vehicle’s they sell. Happy to make your choice a pleasant experience. I have always had a good relationship with my salesman and service manager, also to many of the mechanics who have performed any of the small issues that have come up.
Shoutout to Brandon Greenspun! Great experience investigating a BMW on the lot. He showed me all the details on the car, including full CarFax, and how long they had the car. I was looking for some different options this particular car didn't have, so ultimately bought elsewhere, but I would highly recommend Brandon for his straightforward and laidback approach. no-nonsense, just facts. much appreciated!
Leasing a Jeep for my daughter with Jake was a very smooth and positive experience. He was very friendly and knowledgeable and made the process seamless. I would definitely recommend him!
Definetly the nicest dealership Experience I’ve had in quite a long time .I’ve been a Mercedes customer for a decade and have found most dealers sorely lacking in the customer service experience . I left Branhaven feeling catered to & The salespeople and finance manager took extra time to be transparent & explain inner workings of various financing options which gave me real peace of mind regarding some of the smoke and mirrors. I drove up from Long Island and skipped buying from 4 local dealers, and I’m happy I did. I’l bought a ram , I’ll probably ...
I cant find a better service department, Sam the service manager is the best person you could deal with.
Matt, as well as all the other employees at Branhaven, really made my car buying experience wonderful. They all were very professional and welcoming. They answered all the questions I had and made me feel comfortable! I am a very satisfied customer and would recommend Branhaven to others!
From introduction to delivery, Brandon's customer service was wonderful. He respected my time & budget. I really could not have asked for anything more. I absolutely love my vehicle and really appreciate him making buying it an enjoyable experience. Should I have the opportunity to refer him I will not hesitate.
Rocco was one of the best salesman‘s I have ever met and he’s gonna keep me informed on everything that’s going on I couldn’t ask for a better person
Melanie was super helpful and accommodating my every need at the dealership. I had initially come in to look at a trail hawk, but when that pricing wasn’t in my range she then was able to do the pricing on another vehicle in a very quick fashion. After debating for just about an hour and having left the dealership, I decided that the latitude compass that we had priced out would be the perfect vehicle for me. Upon coming back to the dealership, Melanie was able to see me right away, and help me get through the pricing paperwork ...
Melanie was attentive, delightful, helpful, cooperative and her smile was infectious. Probably overstayed our welcome, but drove off completely ecstatic. AS IT SHOULD BE!
